Membership Terms & Conditions
for pr-ology and thepublicrelationspodcast.com
pr-ology.com goal is to help members become “that person” in the PR or comms office who stands out.
This is done by providing ideas, advice and encouragement gathered from across the PR and comms world which is delivered in a way designed to give members practical help to enhance their careers and work.
This document details from the outset the way in which we will deliver this service to you, what is part of the core membership, what may be offered temporarily and what to expect.
If you are planning to join pr-ology.com, (“the Membership”) then you must read these terms and conditions in full and agree to them prior to purchasing.
Membership Terms & Conditions (‘Terms’): Key Details
These Terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these Terms.
The Terms set out below apply to the services offered by pr-ology.com and thepublicrelationspodcast.com. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which pr-ology.com and thepublicrelationspodcast.com (“we”, “our” or “us”) provide services to you, as a purchaser of the Membership.
These Terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.
Please be aware that we may update these Terms at any time. Your continued use of the Membership indicates your acceptance of the terms and agreement to any changes.
pr-ology.com is a membership platform for public relations and communications people who want to stand out in their jobs. By “standing out”, we mean helping our members solve problems they face in their working days which cause blocks to their success, happiness or career progression.
We define “public relations” as anything to do with developing relationships between an organisation or individual and the public. We cover any topic related to that flow from planning to execution to human elements such as issues related to the practitioner of these skills. Anything we deem may help a member perform this role may be included. In respect of this, please ensure you read the guarantees section below.
The Membership is an ongoing commitment where members get regular support and guidance in this goal.
It is targeted particularly at people in small PR or comms teams, or working solo in organisations and businesses of any size (private/public/NGO), government, and small PR agencies.
There is an assumption in all the content that you have been working in a related role for at least 6 months and understand the basic principles of public relations. While we cover a lot of basic skills, this is not a “PR 101” but a membership designed to enhance the success of those already working in this sphere.
The membership is suitable for anyone over the age of 18.
The core component of the pr-ology.com membership, as relates to the Membership is:-
- An advice library of information that members can use to help them in their day-to-day public relations or comms work.
Additional features may be added or removed at any time. Our goal is to find the best methods to help the largest number of people. These may include (but no promise or guarantee is given) the following.
- Regular video updates specifically for members
- Live Masterclasses (of any duration or frequency)
- Live or text-based Q&A Sessions
- A growing content library
- A messaging service to ask for additional personalised advice.
We may add or remove additional features at any time.
pr-ology.com core offer is to provide do-it-yourself training resources available for members to consider in their own time.
This will be available via the website.
The library will contain practical advice aimed at helping members solve specific challenges they face throughout their day. This may be delivered in website articles which contain text, video or audio, additional resources and frameworks. The exact content will depend on the topic and how we deem it can best be delivered at our discretion.
The platform will begin with minimal content. Early adopters will find considerably less content than the goal pr-ology.com has in mind. Prices will be set to reflect that. As the value of the membership grows, the price will rise in line with our pricing policy below. Please note, grandfather rights may be applicable to members who are able to keep their sign-up fee at the same rate.
Other features we may offer
We “may” offer periodic live or recorded master classes. We make no guarantees as to the frequency or content but if offered will be focused on topic related to this membership.
The masterclasses will be led by any member of the pr-ology.com team or by an expert trainer or person with experience in the public relations/comms field. It may not be led by Richard Midson (pr-ology.com’s founder). From time to time the host may also be joined by guests, other members, or expert trainers or advisors.
Sessions will be provided on a leading webinar platform in order to achieve high levels of access. We can’t guarantee, however, that all member’s computer systems or devices will be able to connect. Responsibility for connection to these platforms is the sole responsibility of the member and no costs may be claimed in this regard from pr-ology.com.
pr-ology.com does not provide equipment as part of the membership. If any platform used by pr-ology.com is changed, no compensation will be offered if the member is then unable to connect to the new platform. We recommend seeking technical advice.
If a session is live it will be recorded and made available via the pr-ology.com website for at least a month. All participants will be advised that their presence will be recorded in advance and agree to those conditions if they take part.
– Membership communication tools
We “may” offer a method of reaching out directly to members of the pr-ology.com team and expert advisors.
The data submitted within these forms is private to those involved in the conversation, with the exception of site admins of pr-ology.com who may also view these messages.
While we use security plugins and maintain our system on reliable platforms we can’t guarantee that your data is always safe and therefore strongly advise members not to submit information which may be legally sensitive, breach any NDA (non-disclosure) agreements or may defame, hurt or cause harm in any manner to any individual or organisation. pr-ology.com will not accept any responsibility, liability, or costs as a result of the information being shared in this manner.
The number of interactions, frequency and length of interactions both in terms of the length of the message thread or message size may also be limited based on the membership level of the participants.
This service will use a platform deemed suitable by the pr-ology.com team. This platform or website plugin may change at any time.
– Question & Answer Sessions
We “may” offer Q&A sessions (video, audio or text-based) that is live or Async (ie not real-time).
In the event of this being offered, members will be invited to submit questions in advance to be discussed in that session. These must be submitted at least 15 minutes before the session starts or it may be possible to ask a question during a session.
The length of sessions, the number of questions handled and the choice of questions used in that session will be determined solely by the pr-ology.com team at their discretion in order to deliver the best value to members.
– Revamp BootCamp
We “may” offer a specific course tailored to helping members refresh their core public relations skills.
The course will cover core PR skills taken from the core content library.
The course will be self-led with no time limit. Success will depend on the willingness of the participant to use the resources provided and their own personal determination and abilities to exercise that.
No course can cover all aspects of a topic and members will be deemed to have sufficient base knowledge to be able to fill in gaps or areas they may feel are missing within this content. Please remember this membership is not targetted at complete beginners in this space.
pr-ology.com runs a very strict operation when it comes to behaviour.
We expect and require all members to be polite and respectful at all times in order to facilitate an environment where members and the pr-ology.com team are free to express their thoughts, ideas, successes and failures.
We expect robust discussions but it must always be framed in a positive, constructive way whereby it is made how someone is helping a member move forward.
It is unacceptable to be rude or offensive at any time to any members of the site or pr-ology.com team.
Should your behaviour be deemed offensive or inappropriate we will remove you from the Membership with immediate effect at our sole discretion. We will not enter arbitration. A refund for the time remaining on the current subscription will be refunded. The member will not be able to rejoin the platform at any point again in future even under a different username. If the site admins believe someone is using an alias they will also be removed from the platform.
Membership Fees and Payment Terms
The cost of the Membership is set at the time you subscribe and is [inclusive/exclusive] of VAT/Taxes. On subscription you will agree to monthly payments via [ENTER PAYMENT GATEWAY e.g. PayPal, Stripe, Kajabi] which will be taken on [IF PAYMENT IS TAKEN ON A SPECIFIC DATE YOU CAN INCLUDE THIS].
The Membership is an ongoing monthly subscription and payment will be taken on the same day each month.
We reserve the right to change the content and delivery of the services within the membership and the associated price point at any time. Should we do this we will provide advance notice so that you can decide whether to consider your subscription. We shall never increase your membership fees without providing at least 28 days’ notice and without providing you with advance notification.
Refunds and Cancellation
It is our aim that you will be completely happy with the Membership. However, we appreciate that there may come a time when you wish to leave the Membership.
As you have “instant access” to the Membership resources you will not be entitled to a refund of your subscription fees should you join and then wish to leave.
Please consider the detail of the Membership CAREFULLY before purchasing and get in touch to ask any questions about suitability.
You will not be entitled to a refund if you change your mind due to the instant access nature of this platform. Your statutory refund rights are not affected and trial periods may be offered as an alternative.
Should you wish to cancel your Membership you must give 28 days’ written notice by emailing email@example.com. If you do not hear back from us within 7 days, please reach out to us via any other method we offer including social media.
Notwithstanding any right or remedy available to us, we may cancel your Membership with immediate effect :
- If you fail to pay your Membership fees by the relevant due date;
- If you commit a repudiatory breach of the Terms of this agreement;
- As decided at our sole discretion from time to time in circumstances such as behaviour, conduct or any other scenario we deem to be in contradiction with the aims of the project at our sole discretion.
We also reserve all rights to cancel this membership, the pr-ology.com site and the programme for any reason without prior notice. In such circumstances, a refund will be provided for the remainder of that month or year or duration of current subscription as applicable.
Chargebacks – Where you cancel with the bank or ask the bank to demand a refund
Chargebacks are when someone rejects a payment on a credit card by going through the payment provided after it has been paid and confirmed by the bank.
The bank then not only charges us the refund, but also a fee and it damages our credit rating with them.
Considering these have such a large impact on what is a small project the following terms apply.
If you wish to cancel your membership then are always welcome to as long as you are within any notice period. Simply tell us or use the cancellation option in your account. If you have problems we can always help. There is a notice (refund) period otherwise we would not be able to provide the service and this is made clear in the sign up flow which you agreed to.
If a chargeback is launched 1) your account will be immediately suspended 2) you will be removed from all lists (including free lists) 3) you will not able to join any event or feature offered by us on both PR-ology or The Public Relations Podcast 4) Any other login-protected areas that we provide will be removed. 5) We will not reply to any correspondence beyond advising how to remove the chargeback or confirmation that the chargeback has been cancelled.
If the chargeback is won in our favour, whereby the bank agrees with our terms, there will be a $50USD administration fee to unlock your account again to pay for the additional administration that was involved as well as any new membership fees due. We will then re-activate the account at the next opportunity once these funds are confirmed and paid and cleared by our bank. If both fees are not paid, the account will remain suspended indefinitely and no new users associated with your organisation will be able to join either.
If the chargeback is found in your favour and you wish to recover access to the member area or speak to us on either the podcast or PR-ology, there will be a 100USD administration fee to cover our costs and the impact to the project, as well as any other fees owed. The account will also be considered to be a new user and will be billed for renewal at the current new member price. Until then, all access will remain suspended and your IP address will be blocked whether you have time remaining on your current subscription or not.
It is very easy to avoid to chargebacks. Please consider whether this membership matches your needs before signing up and talk to us about cancellations rather than going to the bank.
Contact and Schedule
It is the intention that the Membership will run continuously and that any training material, live Q&As and live masterclass sessions will be provided as set out in these terms. Should an unforeseen reason arise which cause a session(s) or resource to not be available (including but not limited to technical reasons or health), it will be postponed and re-arranged as soon as possible.
Throughout the Membership we will be available by emailing firstname.lastname@example.org. We will reply as quickly as possible but it may take up to a week for less urgent issues
If you have a technical query relating to accessing the Membership please include “Tech” in the subject line of your email correspondence. Please also see the disclaimer section regarding access to resources.
You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the Membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.
We make no guarantees or claims as to the success of any member.
Each individual is unique and their abilities are unique to them. The aim is to support members to stand out in their office but we can not guarantee that result.
All training provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership.
Information is gathered from the pr-ology.com teams own experience and from the PR world as a whole. Therefore it can never be considered to be bepoke advice as each bit of advice will reflect the unique experience and circumstances of the person delivering it. What may have worked for them may not work for you.
We are not responsible for any loss of opportunity or any investments which you make. No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.
We ask that all members in the Membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members, including for any disclosures, made by any members based on information which has been shared within the Membership. (NB: Behaviour of members is referenced earlier but it is relevant here again as a specific disclaimer.)
For best results, you should work through the resources given in your own time in a manner whereby you can consider the advice and the implications of your personal circumstances with using that advice. Failure to do so may limit your ability to learn from the tips and guidance shared in the live sessions. The content of all resources and training will be provided in English, translations are not available.
Access to this site and resources
While we are always keen to help people who have technical issues accessing the resources provided by pr-ology.com we are not technical advisors and it is each member’s responsibility to equip themselves (at their expense) with suitable equipment capable of accessing the resources we provide. pr-ology.com does not provide equipment as part of the membership.
The platforms and plugins we use may vary from time to time. While pr-ology.com will endeavour to provide systems which reach the most number of people, no compensation will be offered if the member is unable to connect to the new platform. We recommend seeking technical advice if you experience problems we are unable to help with.
Limitation of Liability and Indemnification
The advice given and ideas expressed within the resources provided as part of pr-ology.com website and thepublicrelationspodcast.com reflect the individual views and unique experiences of those giving the advice.
At best, this information should be treated as general advice. Every single public relations situation is different and no advice can be guareenteed to take into account your personal circumstances.
pr-ology.com, thepublicrelationspodcast.com, anyone involved in the project or their associates will not be liable for any harm or costs under any circumstances to a member, their organisation or any other organisation, business, body or individual who may use or apply this information.
The information given is given as advice. It is not a statement of fact and nor does it represent legal advice.
You accept by joining this membership that the decision to use the information contained within pr-ology or any associated projects will be at your sole discretion and you agree to be personally for the decision to use the information and the consequences of that.
To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised in advance of the possibility of such damages).
If we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.
Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law.
You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.
Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter.
During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.
You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.
Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initials so that support can still be offered but no personal identifiable information will be captured.
Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately, and provide notification of the same as soon as possible to email@example.com
During your time as a Member you will be provided with access to various resources aimed at helping you achieve the goals of the membership. At all times the intellectual property rights and copyrights connected with those materials remain with us unless otherwise stated. You have the right to use the materials (for example text, graphics, audio, video) as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies of any content we product to third parties under any circumstances.
Should you wish to utilise the content on this Site please contact firstname.lastname@example.org to make your request. You must receive written permission to repurpose, copy and/or modify any content on this Site, or content which is shared to you that was created by us. If you are granted permission to share content from this Site or our social media channels the content must be attributed and linked back to our site with no form of blocking (eg no-follow links) in the links so that search engines can see the original source.
We retain and reserve all of our copyrights. The Intellectual Property includes all content on the Site. Content means any text, graphics, audio and video and also extends to the page layouts of this Site and any social media channels and emails. All photographs and videos on this website that we produce whether on this site or accessible elsewhere are subject to copyright.
You agree that whilst in the Membership, and for a period of 6 months following termination or cancellation of your Membership, you shall not use the confidential information revealed to you for any commercial purpose. In addition, you shall not elicit or entice away any current or potential members by sending “Friend Requests” or otherwise targeting them. You also agree not to become involved in any capacity with any business concern which is in, or tends to be in, direct competition with us.
In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us.
Errors and Inaccuracies
There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice.
These Terms are governed by the laws of [ENTER THE APPLICABLE JURISDICTION such as England & Wales]. The English Courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.
It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. Please note that we will only respond to complaints written in a courteous and professional manner. Abusive language will not be accepted and may result in immediate suspension of the membership, removal of access and a refund of the remaining period. If you have a complaint about the Membership this should be made to made in writing to email@example.com
We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.
Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail.
If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).
No provision within these Terms shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
Frequently Asked Questions
What happens if I can’t make a live session?
As far as possible, the live masterclasses will be held on a suitable live webinar platform. If for any reason you are not able to connect, the link to watch this will be sent to you within 48 hours following the end of a live session. From time-to-time technology may fail and the recording may be unavailable or of poor visual or sound quality, but we do aim to record all live sessions. For the avoidance of doubt, there will be no refunds available for any missed sessions.
What if I need additional 1:1 support?
Additional support may be offered to members in the form of 1:1 support or guidance. Please contact us directly at firstname.lastname@example.org to make contact. Note, additional charges WILL apply.
What if I am ill during the Membership?
If you are ill or unable to attend or use the resources for an extended period, please let us know and we will support you wherever we can.
What experience do the pr-ology.com team have
The pr-ology.com project was set up by Richard Midson who has worked as a duty news editor for ITN’s radio division, LBCNews as a host of the weekly drivetime news show, as well as a number of other outlets. He has made documentaries and features ranging from light to soft content. As a PR he was a creative director of a small PR firm called BluePandaPR for several years. He then became a public relations officer for the leader of the third-largest political group in the European Parliament at the time. He brings enormous journalism and PR experience and insight to the project.
Other members of the team are selected on their ability to deliver the platforms and it’s goals, whether in a support role or as an advisor.
When visitors leave comments or submit any data on the site we collect the data shown in the form area, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload any form of media to the site, be aware that media can contain extra information which may help someone identify you. For example, images can contain location data (EXIF GPS). Visitors to the website (human or automatic) may be able to reach, download and extract this data from anything uploaded to the website.
Except for essential cookies, all cookies expire within a reasonable period of time.
If you leave a comment on our site you opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
In order for the site to operate you need to agree to having cookies stored or the site can not operate. If you are unable to offer that permission then this membership and site is not suitable for you.
We use Stripe for identity document verification. Stripe retains a copy of all the data provided as part of a verification. You may also have consented to allow Stripe to use your data to improve their technology. You can delete your information from Stripe’s servers or revoke your consent by visiting https://support.stripe.com.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We will never sell your personal data to anyone.
We share data with third parties where it’s needed in order to operate those platforms and plugins required to offer the services we offer at pr-ology.com. For example, we currently use mailing list platforms and payment providers but we may expand that list at any time without notice. The data submitted to these platforms is limited to what is required by those services to provide the service they offer to us.
If you request a password reset, your IP address will be included in the reset email in order to facilitate that reset.
How long we retain your data
If you leave a comment or submit a question or reply to an answer, the comment and its metadata may be retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue and be able to follow up with advice and other services we offer.
For users that register on our website, we also store the personal information provided in the user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
These Terms and Conditions set out how you (the User) can use this Site.
Please read them carefully.
These Terms and Conditions describe the terms on which you are permitted to use this Site.
Separate legal terms apply to purchases made via this Site.
These terms may change from time and the terms in force will be displayed on this page.
ABOUT US AND HOW TO CONTACT US
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We do not represent that the content will be available or is appropriate for the location where you reside, or access the site. This Site is written in English and we do not take responsibility for any translations which are applied to this Site.
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